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LACTAID® Cookies & Cream Ice Cream

1 2 3 4 5 4.77 of 5

Breakdown

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Lactose Free Recipes

Plan your next meal with our low-lactose and lactose-free recipes.
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Dairy is packed with essential vitamins and nutrients that keep you healthy.

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Product Reviews
1 2 3 4 5
65 reviews 95% recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
4.8
1 - 8 of 72 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 days 15 hours ago

More cookies

Review Questions: 
State: Texas
Age: 35-44
Review Text: 
The cookies and cream is delicious and I'm overall very pleased, but more cookie chunks would make it even better. I do wish you guys would make more flavors though. How about adding Rocky Road and Coffee flavors to the lineup. Please and thank you!
Nickname: 
Jenny
Location: 
Plano
Client Responses: 
Response from Johnson and Johnson, Lactaid Team, Customer Service 1 day 23 hours ago
Thank for your review! We love your suggestion, and we'll be sure to let our product development team know that you'd like to see this in the future. Thanks again, and let us know if we can help you with anything else
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
6 days 9 hours ago

Can't find in Texas anymore-we loved this product!

Review Questions: 
State: Texas
Age: 45-54
Review Text: 
This was the only ice cream my son and i could eat due to both of us being lactose intolerant. It had the most creamy texture and we loved it! Unfortunately, we can not find it anymore in the Dallas area. The cookies and cream is the best! Help?!
Nickname: 
Lynne76262
Location: 
Westlake
Client Responses: 
Response from Johnson and Johnson, Lactaid Team, Customer Service 5 days 21 hours ago
Thank you for reaching out about this! It's up to the store on what products of ours they'd like to carry. We'd recommend speaking to your local store manager to see if they can carry it in the future. Thanks again, and let us know if we can help you with anything else!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 3 days ago

Why is this so hard to find?

Review Questions: 
State: Arizona
Age: Over 65
Review Text: 
I LOVE this product! Those of us who truly enjoy real ice cream, yet cannot tolerate Lactose, are at a real disadvantage. This product is one that satisfies, tastes great, and eliminates that feeling of deprivation when we can only find vegan products, which beat nothing, but not by much. All if the Lactaid flavors I have found were wonderful, yet cookies and Cream is my favorite. Wish more stores carried it.
Nickname: 
Katidid
Location: 
Tuscon,
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 4 days ago

Love it!!!

Review Questions: 
State: Illinois
Age: 45-54
Review Text: 
My husband is addicted to this!!! He hasn’t been able to have ice cream in years now he can!!
Nickname: 
Paula T
Location: 
Granite City
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 22 hours ago

Ice cream

Review Questions: 
State: North Carolina
Age: 45-54
Review Text: 
Love it, But can't find it anymore Help !!! Live in Lexington, N.C.Been to Food Lion and Walmart
Nickname: 
Beth 36
Location: 
Lexington
Client Responses: 
Response from Johnson and Johnson, Lactaid, Consumer Care 4 weeks 18 hours ago
Hi there! The closest location we were able to find the Cookies & Cream Ice Cream to you is at Lowes Food Store in Winston Salem! Here's the address: 5034 Peters Creek Pkwy Winston Salem, NC We'd recommend calling to make sure they have this product before taking the time to go over there. We hope this helps. Have a wonderful day!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Not as promised

Review Questions: 
State: Texas
Age: 25-34
Review Text: 
I'm lactose intolerant and I've missed the joys of ice cream so I decided to give this brand a try. I purchased lactaid cookies n creme ice cream and shortly after my stomach starting acting up. Every horrible thing that comes with consuming lactose happened after I ate this. Yes It was very delicious but I'm suffering because of it. The gas, bloating and the unmentionable came from trying your product.
Nickname: 
Disappointed customer
Location: 
Houston
Client Responses: 
Response from Johnson and Johnson, Lactaid, Consumer care 3 months 1 week ago
Thank you for your review! This is the furthest from what we expect when using our products and want to help. Please contact: 1-800-522-8243 Monday through Friday 9am-5:50pm EST. We look forward to hearing from you!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 2 weeks ago

Awesome.

Review Questions: 
State: Arizona
Age: 18-24
Review Text: 
I am so glad I can enjoy real dairy ice cream without having all these bad feelings right after. Though I think that it would be amazing to have a better flavour choice. The only flavours I could find were vanilla, mint chocolate and cookies & cream. I couldn't find berry one and chocolate one. And if Lactaid is going to make lactose-free yoghurt in future, it would be perfect! :)
Nickname: 
blacksun
Location: 
Phoenix
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
5 months 2 weeks ago

Cookies and cream - NO COOKIES! :(

Review Questions: 
State: Ohio
Age: 55-65
Review Text: 
Average rating because it is usually great but not this time... We are long time fans of Lact-Aid products! Drink the milk everyday.The chocolate ice cream is the best chocolate ice cream of ANY BRAND, not just lactose free. We have even converted other ice cream lovers of this fact, who are NOT Lactose Intolerant. Another big IC brand recently came out with a LF line. We tried it and found that LA Brand is still far superior! Sooo... imagine our surprise when we bought a pint of Cookies and Cream but found absolutely NO COOKIES in the container. There is a fine dusting of what looks like cookie around the edge but that's it. I have a photograph but cannot upload it. Lact-Aid Brand peeps - HELP!!! p.s. My husband is a huge fan of the NEW Mint Choc Chip! :)
Nickname: 
Tracy
Location: 
Leavittsburg
Report: 

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